ACH Returns at the Dispensary: R01 vs R10 Codes, Nacha Return-Rate Thresholds, and Keeping Your Cannabis ACH Program Alive

Dispensary ACH return rate thresholds require separate monitoring of unauthorized, administrative, and total returns. Nacha maintains a 0.5% unauthorized-return threshold, plus 3% administrative and 15% overall return-rate levels. Providers can impose tighter limits. R01 usually calls for controlled collection remediation; R10 or R29 demands an authorization investigation, not an automatic...